Resume

Skills & Expertise

  • I'm a Senior Product Manager – Technical with 14 years of rich experience in the IT and Payment industry with a good exposure in customer facing roles.

  • I'm a Certified SAFe 5 Product Owner/Product Manager with an active membership of Scaled Agile Inc. (CERTIFICATE ID: 51922322-4063)

  • I have extensive experience in Cards and payment domain.

  • I have extensive experience in designing REST APIs and data modelling.

  • Extensive experience in creating User Stories, wireframes and other design documents.

  • Extensive experience of working as a Senior Product Manager - Technical in Scaled Agile Framework (SAFe) within Payment domain.

Work Experience

2019 – Present

Senior Product Manager – Technical at Mastercard

  • At the start of each PI (Program Increment), as a Product Manager – Technical, I pick up the features which are prioritised as per the Product backlog.

  • I am responsible to interact with the customer (acquirer) for requirement gathering and analysis for every feature which I picked up for the development.

  • I analyse the API specification or ISO specification of the customer in order to design accurate data mapping.

  • I closely work with the Solution Architect to understand and design the solution required to develop the feature.

  • Also, after the high-level analysis of the feature, I along with Solution Architect provide the T-shirt sizing to the feature.

  • As per the requirement, I am responsible to either design a completely new API (REST) or to update the existing one.

  • As per the requirement, I am responsible to create or update the wireframe which would reflect the changes which is required on the User Interface.

  • Once the solution and design is approved, I elaborate the feature with the team so that they are aware of the changes which they need to make and are ready for elaboration during PI planning session.

  • During PI planning team breakout sessions, I create the User Stories which would help the team to come up with the sizing of the stories.

  • After PI planning session, I prfioritize the User Stories and assign appropriate Iterations to them in which they need to be picked up for the development.

  • As a PM-T, I take the demo of each user story which the team has completed. I accept the stories if it passes all of the Acceptance criteria.

  • If a particular feature is completed in a particular iteration, I provide the feature level demo to all the stakeholders including the Product Manager.

  • As a PM-T, I am responsible to create or update the external documentation which is used by the merchants or by the acquirers.

  • As a PM-T, I am also responsible to create or update the internal documentation which is not exposed to the customer or to any 3rd party.

  • Once the feature is deployed in the higher environment, I am responsible to provide the handover to the internal teams like operations team, customer contact team etc, who would use the solution.

  • I am responsible to provide a solution level demo to all the stakeholders during Inspect and Adapt session.

  • Also, I am responsible to provide the innovative idea during each I&A session.

2017 - 2018

Product Owner at IBM

  • Participating in PI planning for Program backlog refinement and also played role in the preparation of PI planning itself.

  • Updating and Refining Team backlog (Product backlog).

  • Creating User Stories during the PI planning and helping team to get queries clarified for story estimating etc.

  • Updating Team backlog so that it is aligned with the roadmap, vision etc.

  • Maintaining the good balance of the team backlog as far as Functional and Non-Functional Stories (enablers) are concerned.

  • Making sure Features are well understood and have been broken down in the appropriate stories and enablers.

  • Being a PO, I was responsible for accepting User Stories.

  • Collaborating with System Architects to assist with inclusion of the enablers in the as future backlog items.

  • Participating in the team Demo to the stakeholders.

  • Participating in the Retrospective.

2014 - 2017

Senior Business Analyst at IBM

  • Engaging with the client for project scope finalization and to prepare and submit impact assessment to project manager for effort estimation.

  • Engaging with the third-party design studio to build an optimal and sustainable design.

  • Chairing a design changes session with the Build, Test and all the impacted teams to guide them about the changed design.

  • Creating various design documents like use cases, wireframes, business rules, data dictionary once the changes are agreed by business and other stakeholders. 

  • Sharing the progress report with the Work-stream lead and Project manager.

  • Holding show and tell sessions with the business and relevant stakeholders. 

  • Giving design walkthrough sessions with development and test team once the design is signed off by the business. 

  • Participating in defect calls during the testing phase.

  • Engaging in user acceptance test along with the client.

  • Supporting Go-live.

2012 - 2014

Business Analyst at IBM

  • Working with the client to understand the requirement.

  • Creating various design documents like use cases, business rules etc.

  • Sharing the daily status report with the BA lead.

  • Giving design walkthrough sessions to build and test team.• Participating in defect calls during the test phase.

  • Support client to execute UAT.

  • Supporting Go-live.

2009 - 2012

Test Lead at IBM

2007 - 2009

Test Analyst at IBM

Membership in 
professional organisation

Certified SAFe 5 Product Owner/Product Manager (CERTIFICATE ID: 51922322-4063)

Education

2006

Electrical Engineering Nagpur University | Bachelor's Degree