Resume
Skills & Expertise
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I'm a Senior Product Manager – Technical with 14 years of rich experience in the IT and Payment industry with a good exposure in customer facing roles.
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I'm a Certified SAFe 5 Product Owner/Product Manager with an active membership of Scaled Agile Inc. (CERTIFICATE ID: 51922322-4063)
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I have extensive experience in Cards and payment domain.
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I have extensive experience in designing REST APIs and data modelling.
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Extensive experience in creating User Stories, wireframes and other design documents.
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Extensive experience of working as a Senior Product Manager - Technical in Scaled Agile Framework (SAFe) within Payment domain.
Work Experience
2019 – Present
Senior Product Manager – Technical at Mastercard
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At the start of each PI (Program Increment), as a Product Manager – Technical, I pick up the features which are prioritised as per the Product backlog.
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I am responsible to interact with the customer (acquirer) for requirement gathering and analysis for every feature which I picked up for the development.
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I analyse the API specification or ISO specification of the customer in order to design accurate data mapping.
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I closely work with the Solution Architect to understand and design the solution required to develop the feature.
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Also, after the high-level analysis of the feature, I along with Solution Architect provide the T-shirt sizing to the feature.
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As per the requirement, I am responsible to either design a completely new API (REST) or to update the existing one.
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As per the requirement, I am responsible to create or update the wireframe which would reflect the changes which is required on the User Interface.
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Once the solution and design is approved, I elaborate the feature with the team so that they are aware of the changes which they need to make and are ready for elaboration during PI planning session.
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During PI planning team breakout sessions, I create the User Stories which would help the team to come up with the sizing of the stories.
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After PI planning session, I prfioritize the User Stories and assign appropriate Iterations to them in which they need to be picked up for the development.
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As a PM-T, I take the demo of each user story which the team has completed. I accept the stories if it passes all of the Acceptance criteria.
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If a particular feature is completed in a particular iteration, I provide the feature level demo to all the stakeholders including the Product Manager.
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As a PM-T, I am responsible to create or update the external documentation which is used by the merchants or by the acquirers.
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As a PM-T, I am also responsible to create or update the internal documentation which is not exposed to the customer or to any 3rd party.
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Once the feature is deployed in the higher environment, I am responsible to provide the handover to the internal teams like operations team, customer contact team etc, who would use the solution.
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I am responsible to provide a solution level demo to all the stakeholders during Inspect and Adapt session.
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Also, I am responsible to provide the innovative idea during each I&A session.
2017 - 2018
Product Owner at IBM
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Participating in PI planning for Program backlog refinement and also played role in the preparation of PI planning itself.
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Updating and Refining Team backlog (Product backlog).
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Creating User Stories during the PI planning and helping team to get queries clarified for story estimating etc.
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Updating Team backlog so that it is aligned with the roadmap, vision etc.
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Maintaining the good balance of the team backlog as far as Functional and Non-Functional Stories (enablers) are concerned.
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Making sure Features are well understood and have been broken down in the appropriate stories and enablers.
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Being a PO, I was responsible for accepting User Stories.
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Collaborating with System Architects to assist with inclusion of the enablers in the as future backlog items.
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Participating in the team Demo to the stakeholders.
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Participating in the Retrospective.
2014 - 2017
Senior Business Analyst at IBM
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Engaging with the client for project scope finalization and to prepare and submit impact assessment to project manager for effort estimation.
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Engaging with the third-party design studio to build an optimal and sustainable design.
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Chairing a design changes session with the Build, Test and all the impacted teams to guide them about the changed design.
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Creating various design documents like use cases, wireframes, business rules, data dictionary once the changes are agreed by business and other stakeholders.
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Sharing the progress report with the Work-stream lead and Project manager.
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Holding show and tell sessions with the business and relevant stakeholders.
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Giving design walkthrough sessions with development and test team once the design is signed off by the business.
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Participating in defect calls during the testing phase.
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Engaging in user acceptance test along with the client.
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Supporting Go-live.
2012 - 2014
Business Analyst at IBM
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Working with the client to understand the requirement.
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Creating various design documents like use cases, business rules etc.
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Sharing the daily status report with the BA lead.
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Giving design walkthrough sessions to build and test team.• Participating in defect calls during the test phase.
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Support client to execute UAT.
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Supporting Go-live.
2009 - 2012
Test Lead at IBM
2007 - 2009
Test Analyst at IBM
Membership in
professional organisation
Certified SAFe 5 Product Owner/Product Manager (CERTIFICATE ID: 51922322-4063)
Education
2006
Electrical Engineering Nagpur University | Bachelor's Degree